CHOICES - He was approved for the program, however, not for nursing care level. I discovered the reason. On August 6th, we had an appointment with his primary doctor. I described his needs and the doctor had the nerve to say "just because he makes bad choices, doesn't mean he has dementia." Which made me laugh out loud, although I didn't mean to be rude, this was very comical to me. When I mentioned that he was diagnosed with dementia in 2010 and the very definition of dementia is a progressive degenerative disease....he updated the most recent diagnosis to include dementia. Not in enough time for the people at CHOICES to see it.
They declared him a level 8 and he needs a level 9 to qualify for nursing care
We now must appeal this ruling with the updated diagnosis.
In the meantime, we are still waiting on copies of his medical records. On August 15th, I called to check the status of these records we requested nearly a month and half ago. At first they said they don't have a record of the request, then they said they sent them out on 7/24/14 - yet we never received them. Then she said she left a message for the clerk. When the clerk called back, she said that WE PICKED THEM UP. We did not.
I called to file a complaint with a patient advocate, left a message. It took her a week to call me back, and when she did, I missed the call.
Growing weary.
Today we successfully faxed over the records request again.
In the midst of all of this. I found out I have cervical cancer stage 2. Luckily its treatable early!
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